Troubleshooting

“Update server not available” error

Update server not available (error: 1)

Error 1 means that Google Chrome can’t be upgraded in its current directory.

First, check which version of Google Chrome you’re running by looking at the version number in the About Google Chrome box.

If the box lists “Google Chrome,” then the most likely reason for this failure is that the Google Chrome Browser  files have been moved out of their default installation location. This configuration isn’t supported for updates. Moving the files back to their original location should resolve this issue. If you haven’t moved the files, you may be able to resolve this issue by uninstalling and reinstalling Google Chrome Browser.

Update server not available (error: 3)

Error 3 is a failure to communicate with Google Update. There are two known reasons for this:

  • You’re running Vista/ 7 and you have configured Google Chrome to always run as administrator.

This is a known issue with the Google Chrome auto-updating mechanism and can be avoided by simply running Google Chrome as a normal user. Additionally, keep in mind that for security reasons we recommend that you don’t elevate the privilege of Google Chrome to administrator.

  • Google Update isn’t registered properly.

To fix this, verify that GoogleUpdate.exe exists in the location specified in the Windows Registry Editor.

  1. Go to the Start menu > Run.
  2. Enter regedit.
  3. Click OK. The Registry Editor should appear.
  4. In the tree view on the left, navigate to the following directory:HKEY_CLASSES_ROOT\CLSID\{2F0E2680-9FF5-43C0-B76E-114A56E93598}\LocalServer32
  5. The “Default” value should correspond to the location of your GoogleUpdate.exe or GoogleUpdateOnDemand.exe file. Verify that GoogleUpdate.exe exists at the given path.
    • If GoogleUpdate.exe doesn’t exist in this location, try uninstalling and reinstalling Google Chrome.
    • If GoogleUpdate.exe or GoogleUpdateOnDemand.exe exists at a different location, right-click the ‘Default’ value and select Modify. Enter the correct file path and make sure you use double-quotation marks, e.g. “C:\Documents and Settings\%USERNAME%\Local Settings\Application Data\Google\Update\GoogleUpdate.exe(or GoogleUpdateOnDemand.exe)”

You can also try reinstalling Google Chrome and install through an different installer.

Update server not available (error:4)

If you’re still experiencing Error 4, you can find solutions in   google chrome  help forum.

Update server not available (error: 7)

Error 7 means the update was downloaded successfully, but it failed to install properly.

Try restarting your computer. Then check your Windows Task Manager and see if GoogleUpdate.exe or GoogleUpdateOnDemand.exe appears in the list of processes. If it does, try updating again through the browser again. If you’re still encountering problems, try reinstalling Google Chrome.

If you see the message “Checking for updates” and a little icon that spins forever, it means that Google Update was unable to communicate with Google Chrome.

 

 

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